1. The biggest surprise for me in the reading was simply learning that firms like this exist, especially in other nations. I would have never thought that a firm whose margins are so small could be so successful. However, this success is due to their increasing number of customers. Approximately 160,000 new customers join the firm every month.
2. One part of the reading that was confusing to me was the story of Saryamma, because the author never states if her story or situation is what happens to all their customers, or if she is a rare case. It is difficult to tell what the case is in the context of the article whether of not this is the norm in microfinance.
3. If I could ask the author two questions I would ask "If Saryamma's story typical of most SKS clients, or is her story more of an inspirational tale for the business and microfinance industry?" and "Would SKS be completely closed off to expanding their target market and loaning money to men? Or is that something the firm would never even consider?"
4. There was not anything in particular that I disagree with the author on. This was the first time I had ever heard or read about microfinance, therefore I do not have enough knowledge on the subject to make a clear judgement.
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