Step 1: What's Next
The type of product that I would offer next to my customers would be the now popular technology of parking space indicators. Such technology, now at mall and theme park parking garages, uses overhead sensors and cameras to identify open spaces for drivers. Th system also included large, overhead, electric signs that tell how many spaced are currently open on each level of the garage. It also has lights above each parking space illuminated in red or green so drivers can tell from a distance whether a spot is occupied or not. This system could improve my existing product/service of a parking garage because it makes the process easier for the end user (the driver). Finding a parking space will also become much faster because people will know exactly where spaces are available and where they are not.
Step 2: Interviews
Step 3: Path for the Future
In terms of growing my existing market, I decided it would be a good idea to interview some people in my target market to further understand their needs in relation to my venture. Two of the three people I interviewed said that the only innovation they could think of to expand my venture would be the parking space indicators I had previously mentioned to them. They said that a parking garages is a difficult type of product to expand upon, which I can now see is true. However, they loved the idea and believe that it would make their parking experience a better one.
The other student I interviewed regarding my venture expressed a concern for safety in the garage. Although driving to campus and parking is safer, she said that the idea of a big, empty garage at night is "scary and sketchy." I can see why this is a concern; therefore, I believe her suggestion would be a great solution to such a problem. My garage could also have extensive security, such as cameras and actually guards at night to ensure everyone's safety.
New Market
Step 1: Identify New Markets
My target customers at the moment are young, college students who do not have immense amount of money to spend. They are paying for their education and saving. My new market would be alumni. The University of Florida often has large events for the alumni association where all who attend drive, thus creating the issue of insufficient parking.
Step 2: Value
My venture concept for this new market would be to create a valet system to make the alumni events as luxurious as possible. Staff would parking their cars for them in the garage, that they, they do not have to worry about getting lost and looking for their car in an unfamiliar place (the new garage).
Step 3: Interviews
What I learned about this new market was that their needs related most to the events held at the University of Florida. Employees who work at the places where the events are held, such as the Reitz Union, see the parking situation as a problem for the alumni. My expectations and assumptions were somewhat correct, because I anticipated that valet parking could be a great solution. However, I did not think the problem was as big as it is and such a hassle.
One of the interviewees made a great point, that many of the alumni that attend such events are older and valet would be much more convenient to them, considering many parts of campus are an uphill walk. This market is not as attractive as my market of the college students due to the fact that their as simply less customers in the new market, therefore, smaller profits.

Hi Nicole, Beautiful blog. I really like your layout and how did you get the black intro with the white text in your videos? That is awesome! I really like your idea for light indicators showing available parking for drivers. I spend hours searching for parking in a given week just circling around parking lots waiting for a spot. I'd really appreciate looking up at a board as I enter a parking garage and seeing where a space is or if any are available. I hope you can get this going here at UF. Here is a link to my blog. Feel free to check it out if you get a chance.
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Hi Nicole, great job on this! I agree with some of the interviewees that it may be hard to grow a parking garage market and expand on new ideas for it. Perhaps you could attach an app to this (if you dont already do so) that could allow users to know before they get to a parking garage that it is full. You can check out my idea here: http://sirahmora.blogspot.com/2016/04/whats-next.html
ReplyDeleteAwesome job on the assignment! Your customers offered you really great feedback. For instance, adding in more security to parking garages can increase comfort for students. Here at the University of Maryland, where my boyfriend goes to school, a teacher was just held at gun point in the parking garage and demanded to give her person. Long story short, she didn't give it and the guy ran away, but this could easily have been prevented if there was better security at the entrance of the garage along with security cameras. Great post! I don't have a link to share because I did not complete the assignment.
ReplyDeleteHey Nicole, I really love this idea and I think implementing this at the University of Florida parking garages would be a really big success. Parking here is horrendous and developments like this would make it much more bearable. I didn’t complete this assignment, but you can still check out my blog if you want at http://tristansentblog.blogspot.com.
ReplyDeleteI know of the theme park parking you are talking about. Those garages do cost a lot of money, but it is worth it for a place like that where shoppers are continuously coming in and spending money. It was difficult to find parking there before the advanced parking lot, which streamlines everything. This is great for high profit situations, such as malls. I’m not sure if it would work at UF, but your new market seems very profitable, even if they are a smaller group. I wasn’t able to do this assignment, but you can see my blog here: http://brientrep.blogspot.com
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